Hi, I'm Dinesh.

Senior UX Designer  ·  B2B Enterprise  ·  Fintech & Mortgage

Designer building B2B products and AI-powered workflows that keep financial teams moving.

Analysts, AMs, and ops teams running mortgage and lending workflows all day, every day.

Research-led, structure-first. Progress over pixels.

Now at Onity. Dell and Red Hat before that.

Building AI products at Onity. Mortgage portals, inquiry systems, release pipelines. Vibe-coding anything else worth shipping.

Shipping 2026 Designs modified · NDA
Loan Deboarding Portal Release Dashboard showing active submissions with status chips, SLA indicators, and aging signals
Mortgage Servicing · Onity Group

I designed one release pipeline so analysts can validate, reconcile, and ship loan releases from a single record — replacing parallel spreadsheets and status follow-ups.

9/9 users found status unaided
~6 hrs saved per analyst / week
Workflow Design 0 to 1 Research-led

A submission and tracking portal that handles how each client prepares loan releases and gives the receiving team one shared structure downstream. Validation moves to the door, exceptions get a defined lane, and reconciliation finally ties back to the release record.

Loan Deboarding Portal · Onity Group · 2026

Shipping 2026 Designs modified · NDA
Inquiry Dashboard with an expanded case row showing the real-time progress tracker, Overview tab with case details and timeline, and the live filterable case table beneath
B2B Portal · Onity Group

I built a real-time portal that replaces email threads with live inquiry visibility, cutting case resolution by 62% and saving managers 6 hours a week.

62% faster case resolution
6 hrs saved per AM / week
Mortgage Servicing Workflow Design Research-led

A live case workspace where every inquiry has one shared record. Progress, conversation, and documents stay together — no more digging through email threads to find the latest update.

Real-Time Inquiry Portal · Onity Group · 2026

Shipped · 2024 Designs modified · NDA
IntelliAssist 2.0 full-screen AI workspace, the redesigned Dell sales assistant
AI Workspace · Dell Technologies

I rebuilt Dell's AI workspace into a full-screen sales assistant, cutting ticket volume by 55% and pushing self-serve adoption to 92%.

55% reduction in support tickets
92% self-serve adoption rate
AI / Conversational UX Internal Tools Trust & Transparency

A full-screen AI workspace that replaces Dell's cramped legacy chatbot. Source-tagged answers, role-aware prompts, and the sales portal's tools sit underneath the conversation, so reps trust what the AI says instead of pinging a teammate.

IntelliAssist 2.0, From Cramped Chaos to Clarity · Dell · 2024

Shipped · 2022 Designs modified · NDA
Dell INC home dashboard after redesign with tile-based navigation and color-coded categories
Information Architecture · Dell Technologies

I rebuilt Dell's Information Network Center to lift findability by 40% for designers and researchers.

40% lift in findability
30k employee portal users
Information Architecture Internal Tools Research-led

A full IA rearchitecture of Dell's 30,000-employee internal portal. Favorites, in-tile report dropdowns, and a persistent side nav replace the memorized routes employees were walking through every day to reach the reports they actually use.

Information Architecture · Dell INC · 2022

Dinesh has a knack for transforming product experiences. Users love the changes he's made. His can-do attitude, quick thinking, and ability to turn ideas into reality make him an invaluable team player.

Gayathri
Gayathri Engineering Manager · Dell

Dinesh's UI prototypes are a developer's dream: visually stunning, functional, and a breeze to implement. His collaborative spirit and deep understanding of development needs make him a true asset to any team.

Baylock
Baylock Developer · Dell

Dinesh's organization and proactive approach keep projects running smoothly. His clear communication ensures everyone stays aligned, making collaboration seamless and stress-free.

Veronica
Veronica Project Manager · Dell
How I Work

Four words, one operating manual.

01

Curious

I'd rather ask one more question than ship one extra screen. The problem usually hides behind the second "why."

02

Calm

Operational software should make a Tuesday quieter, not louder. Restraint is a design decision.

03

Specific

Generic insights belong in textbooks. I aim for the smallest true sentence the team needs to act on.

04

Useful

Beauty without use is decoration. The win is when an analyst tells me their Tuesday got quieter.

Recognition

A little hardware on the shelf.

🎖️

Bravo Innovation Award

Dell. Improved user experience with innovative design across the AI sales platform.

🏅

Winning Together Award

Dell. Precision Meds Digital Twin demo, shipped on a tight cross-functional timeline.

📚

Mentoring & community

12+ junior designers mentored through 1:1s and design workshops.

Toolkit

What I reach for.

Figma Miro User Interviews Usability Testing Design Systems Prototyping Journey Mapping Stakeholder Facilitation HTML / CSS
Experience

Roles, in rough order.

Onity Group

Now

Senior UX Designer

Leading UX for client-facing portals across inquiry tracking, loan deboarding, and post-release reconciliation.

2025 — Present Current

Dell

UX Designer

Designed AI-powered sales tools, data visualization systems, and internal portals across a 30,000-person org.

2022 — 2025 3 yrs

Red Hat

UX Designer · UI Developer

Designed and implemented interfaces for internal tools, improving usability and accessibility across teams.

2021 — 2022 1 yr

Freelancer

UX Designer · UI Developer

Designed and built websites for small and medium enterprises, improving engagement and business impact.

2018 — 2019 1 yr